GENERAL

 

Where are your desks made?

Moonlab is based in Los Angeles, CA where we design, develop and assemble each desk. We work with small local businesses to source and cut our wood.

What are Moonlab desks made of?

Our desks are made from certified FRC Baltic Birch. FSC certified for sustainability & EPA certified for low emissions. It is strong, sustainable, and environmentally friendly.

When will my credit card be charged?

Your credit card is charged at the time of purchase.

When will you come out with more pieces?

Currently, we only offer the Moonlab desk, laptop stand, and Moonlab desk shelf attachment. However, we are very excited to expand our product portfolio. We have many ideas for new products that we plan to develop as we grow. Make sure to follow our Instagram (@moonlabofficial) to stay updated!

 

SHIPPING

 How do I return an item?

It’s simple! Email us your order number and the products you want to return within 30 days of receiving your package. Repackage your purchase and we will send a return shipping label. Be sure to cover up the old shipping label and apply the return label to the outside of the package. Drop it off at any UPS location. Once we receive the product in good condition, you will be refunded minus the shipping cost.

How long will it take to receive my order?

Within the 48 contiguous states, you will receive your order between 15-20 days. If you are ordering from Alaska or Hawaii, please email us after making your purchase.

My package was damaged during shipping. What do I do?

Please email us photos of the damaged product and the packaging, and we will resolve the situation as soon as possible.

How will my order be delivered?

For seamless delivery, the Moonlab desk ships flat-packed in one box. Once you receive your desk, there is no assembly required - just open the package and you’re all set! We try to ship as sustainably as possible by using minimal packaging.

 

DISCOUNTS

We offer discounts for bulk orders of the Moonlab desk (minimum 10 desks), please email us for details.

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